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How do I clear the cache?

When you make changes to the implementation of Surfly on your website, we recommended that you make sure the browser cache is cleared. This is important to ensure that the browser has not cached any old data or versions when you start a new co-browsing session. 

You can do this by opening the developer tools in Chrome, then go to the “Network” tab and check the box next to “Disable cache”. This will set a header that will also make sure our server cache is cleared.

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Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.