A detailed description of the issue
Can you consistently reproduce the issue? If so:
Include an explanation of the expected behaviour vs what actually happens
Concrete steps to reproduce:
How do you start the co-browse session?
From the Surfly dashboard or from the integration on the website?
On which url do you start the session?
What are the actions that are performed that trigger the issue? (Click, Input, Scroll, etc.)
If the issue happens on a specific browser or not. Specify the browsers and their versions that you used.
If the issue happens on desktop or mobile. Specify the device details that you used.
Credentials to a test account on your application, if needed.