How can we help?

Introduction

• What is Surfly?
• What can I do with Surfly?
• Why should my company use Surfly?
• How is co-browsing different from screen sharing?
• How is Surfly different from co-browsing solutions?
• How to get a demo and a free trial?

Under the Hood

• Technology
• Architecture
• Deployment Models
• Privacy & Security
• Service Level Objectives

Getting Started

• Basic Requirements
• Adding & managing users
• 'Participant', 'Tab Owner', 'Host' & 'Control' in a Surfly session
• Start a Surfly session
• User Interface Guides
• Integration & Customizations

Technical Guides

• Key Features
• Implementation
• NICE inContact Guides

Product Updates

• Service Status
• Software (Change) Release Cycle
• Release Notes

Need help?

• Frequently Asked Questions (FAQs)