Verifying Domain Delegation

To verify if the domain delegation is complete, follow these steps:

1. Open Terminal (Mac) or Command Prompt (Windows):

   • Mac: Click the Launchpad icon, type "Terminal" in the search field, and click on Terminal.

   • Windows: Press Windows key + X, then select "Windows Terminal" or "Command Prompt".

2. Run the following command to trace the delegation path:

   CODE

   dig +trace cobrowse.example.com

   Replace cobrowse.example.com with your actual domain name.

3. To check subdomains, use:

   CODE

   dig +trace *.cobrowse.example.com

Replace cobrowse.example.com with your actual domain name.

4. Review the output from step 2 and 3 above to confirm if the domain is correctly mapped to the Surfly name servers.
   
   If the last section of the outputs should show the correct Surfly name servers (as below, but in any order), It indicates that the domain delegation is complete.
   ns0.surfly.com
ns1.surfly.com
ns2.surfly.com
ns3.surfly.com
ns4.surfly.com
ns5.surfly.com
   

   Example Output:

Locating the registered account

It is quite simple to locate the registered account details. Go to your Settings > Billing and provide us with your Company Name and ID as shown in screenshot below: