Can I cancel my Surfly plan?

🧾 If you purchased your plan online (credit card/self-service)

You can cancel or downgrade your subscription directly from your account:

• Go to Settings > Plan

• Click “Cancel your current plan” or select a free plan

• Your subscription will remain active until the end of your current billing cycle (monthly or yearly, depending on your plan).

• If you upgrade, changes apply immediately.

• If you downgrade, the change takes effect at the end of the current term.

🏢 If you are an enterprise customer (signed contract)

Enterprise customers with custom agreements must follow the cancellation process defined in their contract.

• In most cases, written notice must be sent to Surfly at least 30 days prior to the end of the current subscription term.

• Your subscription will automatically renew unless such notice is received.

• Please reach out to your account manager or invoice@surfly.com if you wish to discuss cancellation, renewal, or changes to your subscription.