Creating secure, engaging and interactive co-browsing experiences for you and your clients is based on the idea of (re)building a bond of trust. In today’s day and age where the “human touch” is sometimes far gone and fake news is all over the place, it is important that we learn to trust each other again and help each other filter out the right information.
At Surfly it is our goal to bring people closer together. To be able to see the actions they perform on your website and to actually see and hear the other person via our video chat will help people reconnect. Visual engagement is key as almost 60% of the population are visual learners. Adding Surfly co-browsing to your workflow will therefore help you build your brand and give you a loyal band of followers.