This means that you want to be aware of the different scopes of the Surfly object and the Surfly session object, and that they might return different values (or in some cases, nothing at all) when they are either called inside or outside a co-browsing session. So you want to stay aware of these different scopes while integrating Surfly.

I don’t want to make use of the Surfly chat. How can I integrate Surfly together with my own chat solution?

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